Shipping Policy

At Adhithi Jewels, we are committed to delivering your jewellery safely, securely, and on time. Every order is carefully inspected and packed to ensure it reaches you in perfect condition.

1. Order Processing

• All orders are processed within 1–2 business days after successful payment confirmation.
• Orders placed on Sundays or public holidays will be processed on the next business day.
• During festive seasons or promotional sales, processing times may be slightly longer.

2. Shipping Coverage

We currently ship across India.

At this time, we do not offer international shipping.

3. Estimated Delivery Time

Delivery timelines may vary depending on your location.

• Metro Cities: 2–5 Business Days
• Other Cities & Towns: 3–7 Business Days
• Remote Locations: 5–10 Business Days

Please note that these are estimated delivery times and may vary due to courier delays, weather conditions, public holidays, or unforeseen circumstances.

4. Shipping Charges

• Shipping charges (if applicable) will be displayed during checkout before payment.
• We may offer Free Shipping on selected products or promotional campaigns.

5. Order Tracking

Once your order has been shipped, you will receive a tracking number via Email or SMS (where applicable), allowing you to track your shipment.

6. Delivery Attempts

Our courier partners will make delivery attempts as per their standard delivery policy.

If delivery fails due to an incorrect address, unavailable recipient, or refusal to accept the parcel, additional shipping charges may apply for re-delivery.

7. Address Accuracy

Customers are responsible for providing complete and accurate shipping details.

Adhithi Jewels will not be responsible for delays or failed deliveries caused by incorrect or incomplete address information.

8. Damaged Package

If your parcel appears damaged or tampered with upon delivery:

• Record a complete 360° unboxing video before opening the package.
• Report the issue within 24 hours of delivery.
• Share your Order Number, clear photos of the damaged product, and the mandatory unedited unboxing video.

Please refer to our Return & Exchange Policy for complete details regarding damaged product claims.

9. Delayed Deliveries

While we strive to deliver every order on time, delays may occasionally occur due to:

• Weather conditions
• Public holidays
• Natural disasters
• Courier partner delays
• Government restrictions
• High order volumes during sales or festive seasons

We appreciate your patience and understanding in such situations.

Contact Us

If you have any questions regarding your shipment or delivery, please contact us.

Email: adhithibridaljewels@gmail.com

WhatsApp: +91 90877 22722

Address: Adhithi Bridal Jewels
270, Ammachi Gounder Street,
Ramakrishna Road,
Salem, Tamil Nadu – 636007, India.

Acceptance

By placing an order with Adhithi Jewels, you acknowledge that you have read, understood, and agreed to this Shipping Policy.